Erica Mills

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Erica Mills

Director, Face to Face Security Transformation, Security Branch, Services Australia


Erica Mills has almost 20 years’ experience working in government protective security with a focus on physical security, occupational violence and aggression in customer service environments. She currently leads a team responsible for managing the security components of Services Australia’s face to face service delivery modernisation strategy.

Erica has a Bachelor of Arts (Hons) from the University of Otago (NZ) and a Graduate Certificate in Security Management from Edith Cowan University.

20-21 October 2022

Protective Security in Government Conference