Refund Policy — PSG Conference 2026
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PSG Conference 2026 / Refund Policy

Substitution & Cancellation Policy.

If you are unable to attend, you are welcome to nominate someone else to attend in your place. If you cannot attend and would like a refund, the schedule below applies based on how far in advance you cancel.

Last Updated 29 July 2025
Estimated Read 3 minutes
Processing Fee AUD $50

Substitutions

If, after booking, you are unable to attend, you are welcome to nominate someone else to attend in your place.

Please advise substitutions via email and update the attendee details via our ticketing platform so a correct name tag will be available at the registration desk.

Please note — places at the PSG Conference cannot be shared.

Cancellation & Refund Schedule

If you cannot attend and would like a refund, requests must be made in writing to [email protected]. The effective date of cancellation is the date your written request is received.

$50 AUD processing fee deducted from all refunds, then issued per the schedule below.
More than 60 days before the event Cancellation received early — maximum flexibility
100%
Between 60 and 30 days before the event Standard cancellation window
90%
Between 30 and 14 days before the event Late cancellation
80%
14 days or less before the event Final period — no refunds available
0%

All refund percentages apply to the ticket value after the $50 AUD processing fee has been deducted.

Sponsorship Refunds

If the refund request relates to a sponsorship (general or event-specific), a full refund may be provided only if:

  • You or your business have received no advertising or promotion through any of our channels (including social media, print media, or digital communications), and
  • We have not incurred any expense in relation to the sponsorship arrangement.

Each sponsorship refund request will be assessed on a case-by-case basis.

Privacy Terms

By booking into one of our events, you give your consent to PSG Conference to share your details with sponsors or exhibitors containing your name and company.

Contact Us

If you have any questions or concerns about our refund policy, please contact us using the details below.

Conference Secretariat

Australian Security Research Centre

Email
[email protected]
Phone
1300 560 295
Address
U7, 333 Queensport Road North, Murarrie QLD 4172

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Early bird closes 30 June 2026 — save $300.